Frequently Asked Questions About Nak Muay Co. Gear
What's the print quality like on your t-shirts, hoodies, and sweatshirts?
We use high-quality direct-to-garment (DTG) and direct-to-film (DTF) printing techniques depending on the product. The result is vivid, sharp graphics that hold up wash after wash. We don't cut corners on the print — your gear is meant to look as sharp at 100 washes as it does on day one. Every order goes through a quality check before it ships.
How do your sizes run? Should I size up?
Our apparel is true to size and follows standard US sizing. That said, if you prefer a looser fit for training or layering, we recommend sizing up one. Each product page includes a detailed size chart — check it before ordering. Fighters come in all builds, and we want your gear to fit right the first time.
How long will it take to get my order?
Every order is made to order. Production takes 2–3 business days, and then shipping takes an additional 3–5 business days within the USA. Total estimated delivery time is 5–8 business days from the date you place your order. You'll receive a tracking number as soon as your order ships so you can follow it every step of the way.
Can I return or exchange my order if it doesn't fit?
Because every item is printed on demand specifically for you, we do not accept returns or exchanges for sizing issues or change of mind. However, if your item arrives damaged, defective, or with a print error, we will make it right — no questions asked. Contact us at [email protected] within 30 days of delivery with a photo of the issue and we'll send a replacement or issue a refund.
Can I customize or personalize my order with my gym name or fighter name?
Currently, our products are sold as designed — we don't offer individual custom name or gym personalization on standard orders. Keep an eye on our store for future custom drops and limited releases. If you're interested in bulk or team orders for your gym, reach out to us directly at [email protected] and we'll talk options.
How do I wash and care for my Nak Muay Co. apparel?
To keep your gear looking fresh and your prints intact:
- Machine wash cold, inside out
- Use a gentle cycle
- Do not bleach
- Tumble dry on low heat or hang dry
- Do not iron directly on the print
Is your gear good for gifting? Will it arrive in time for the holidays?
Absolutely — our t-shirts, hoodies, sweatshirts, mugs, and tote bags make great gifts for any Muay Thai fighter or combat sports fan. For holiday orders, we strongly recommend ordering at least 10–14 days before your required date to account for production (2–3 business days) and shipping (3–5 business days), plus any potential carrier delays during peak seasons. Don't wait until the last round — order early.
What payment methods do you accept?
We accept PayPal and Stripe for secure checkout. All transactions are processed in USD. Additional payment options may be shown at checkout depending on your device and region.