How We Get Your Muay Thai Gear to Your Door
Made to Order — Here's What That Means for You
Every item at Nak Muay Co. is printed on demand. That means your t-shirt, hoodie, sweatshirt, mug, or tote bag is produced specifically for your order — no sitting in a warehouse, no mass production. This ensures quality and intentionality in every single piece. It also means there's a production window before your order ships.
Production Time
All orders require 2-3 business days of production time after your order is placed and payment is confirmed. Production begins on the next business day following your order. During peak periods (holidays, major sale events), production may take slightly longer — we'll always communicate any delays.
Shipping Time
Once your order is produced and dispatched, standard shipping within the USA takes 3-5 business days. Combined with production, your estimated total delivery window is 3-5 business days from the date of your order.
Tracking Your Order
As soon as your order ships, you'll receive a shipping confirmation email with a tracking number. Use that number to follow your package every step of the way. If you don't receive a tracking email within 5 business days of ordering, check your spam folder first — then contact us at [email protected].
Shipping Destinations
We currently ship within the United States. Shipping rates and any available options will be displayed at checkout before you complete your purchase.
Delays & Carrier Issues
Once an order is handed off to the carrier, transit times are outside our direct control. Carrier delays, weather events, and peak-season volume can impact delivery. If your package is significantly delayed or appears lost, contact us and we will work with the carrier to resolve the issue as quickly as possible.
Wrong Address
Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to an incorrect address provided at checkout. If you catch an error immediately after ordering, contact us at [email protected] right away — we'll do our best to correct it before production begins.